Terms of Service

Last Updated: November 29, 2025

Agreement to Terms

By accessing or using Drafta.email ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Description of Service

Drafta.email is an AI-powered email intelligence platform that:

• Automatically drafts email responses using AI
• Works with multiple email providers (Gmail, Outlook, etc.)
• Provides context-aware email drafting and filtering
• Offers subscription-based pricing tiers

Account Registration

Requirements

• You must be at least 18 years old
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One account per person (no sharing)

Account Security

• You are responsible for all activities under your account
• Notify us immediately of unauthorized access
• We are not liable for losses due to unauthorized access

Subscription and Payment

Subscription Plans

Prices subject to change with 30 days notice.

Billing

• Payment: Processed securely through Stripe
• Billing Cycle: Monthly or annual subscriptions
• Auto-Renewal: Subscriptions automatically renew
• Cancellation: Cancel anytime, no refunds for current period
• Refunds: Pro-rated refunds available within 14 days of initial purchase

Price Changes

• We may change prices with 30 days advance notice
• Existing subscribers continue at current rate until renewal
• Price increases apply to next billing cycle

Acceptable Use

Permitted Uses

• Personal and business email management
• Legitimate email communication
• Compliance with all applicable laws

Prohibited Uses

Intellectual Property

Our Rights

• All Service content, features, and functionality are owned by Drafta.email
• Trademarks, logos, and brand names are our property
• You may not use our intellectual property without permission

Your Rights

• You retain ownership of your email content
• You grant us license to process your emails to provide the Service
• You grant us license to use anonymized, aggregated data for improvements

AI-Generated Content

Accuracy

• AI drafts are provided "as-is" without warranties
• We do not guarantee accuracy, completeness, or appropriateness
• You are responsible for verifying all information

Service Availability

Uptime

• We strive for 99.9% uptime
• Scheduled maintenance will be announced in advance
• We are not liable for temporary service interruptions

Service Modifications

• We may modify, suspend, or discontinue features at any time
• We will provide reasonable notice for material changes
• We are not liable for modifications or discontinuation

Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAFTA.EMAIL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

Maximum Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Drafta.email, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create or transmit using the Service

Termination

By You

• Cancel subscription at any time
• Account deletion available in settings
• Data deleted within 30 days of cancellation

By Us

We may terminate or suspend your account immediately if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• You fail to pay subscription fees
• Required by law or court order

Effect of Termination

• Access to Service immediately revoked
• No refunds for unused subscription time
• Data deletion per Privacy Policy

Dispute Resolution

Governing Law

These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the AAA Commercial Arbitration Rules, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions.

Changes to Terms

• We may modify these Terms at any time
• Material changes will be notified via email or Service notification
• Continued use after changes constitutes acceptance
• If you disagree with changes, you must stop using the Service

Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and Drafta.email regarding the Service.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Assignment

You may not assign these Terms. We may assign these Terms without restriction.

Waiver

Our failure to enforce any provision does not constitute a waiver.

Special Provisions

Email Provider Compliance

• You must comply with your email provider's terms of service
• We are not responsible for violations of email provider policies
• Use of Service may be subject to email provider limitations

Data Processing

• Your use of Service constitutes consent to data processing as described in Privacy Policy
• Processing occurs in accordance with GDPR, CCPA, and other applicable laws

Beta Features

• Some features may be labeled "Beta" or "Experimental"
• Beta features may be unstable or discontinued
• We are not liable for issues with beta features